How to use IvySity
Everything parents and kids need to get going, in a few minutes.
1. Getting started (parents)
- Create a family account. Go to Create a family account, enter your name, email, phone and a password, and confirm you are the child's parent or guardian.
- Add your children. Your free trial starts straight away. Add up to 3 children: for each child choose a first name, an avatar, country, state, city, board and grade, and set a 4-digit PIN.
- Start playing. Tap Play as on your device, or on the child's device open Kids login, enter your family code, tap the avatar and type the PIN. Chapters 1 and 2 of every subject are free.
- Upgrade when you're ready. In Account, pick a family plan, apply a coupon code if you have one, pay by UPI or bank transfer to the details shown, and enter the transaction reference.
- Every chapter unlocks. Our team confirms your payment, usually within a few hours, and every chapter unlocks for all your children at once. Nobody needs to sign in again.
2. Logging in (kids)
- Open Kids login. The first time, a grown-up types the 6-letter family code from the parent dashboard. The device remembers it.
- Tap your avatar and type your 4-digit PIN. Forgot it? Ask a parent to reset it.
- Five wrong PINs lock the profile for 15 minutes, to keep it safe.
3. Playing a chapter
Your world map shows every subject for your grade. Chapters 1–2 are open for everyone; 🔒 chapters open with a family plan.
- 🏰 Tower Defense Arena (maths, social science): pick the right answer rune to build and power towers before the enemies reach the castle. Keys 1–4 pick a rune.
- 🧸 Picture Play (Pre-KG to Grade 1): every question is read aloud; tap the right picture. Tap 🔊 to hear it again. No timers.
- ⚔️ Arena quests (science, English and more): answer each wave to beat the challenge.
Stars: 3 ⭐ for 90%+ first-try accuracy with at most one hint, 2 ⭐ for 70%+, 1 ⭐ for 50%+. Every finished level adds XP and keeps your daily streak going.
4. Hints and the Spark sidekick
- Miss the same question twice and the game pauses to show a picture hint before your third try.
- Lots of wrong answers very quickly? Spark 🤖 steps in, explains the hint step by step, removes one wrong answer and slows the game down for 30 seconds.
- Hints help you learn, but they count toward stars, so try first!
5. Snap-to-Game
- On the world map tap 📸 Snap-to-Game and choose a game style.
- Take a clear, well-lit photo of one textbook page or worksheet (no people in the photo).
- In under a minute you get a 5-question practice level made from that page.
- Each child can make 1 snap a day on the free plan, or 5 a day on a family plan.
6. Guild Wars and Exam Fortress Siege
- Guild Wars run every weekend (Saturday and Sunday, UTC). Earn 2 or 3 stars on a chapter to win 10 or 20 points for your city and school.
- Exam Fortress Siege collects every chapter you're lagging in into one boss rush. Win it to clear the "practise again" badges.
7. The parent dashboard
- See each child's XP, streak, accuracy by subject and every chapter's stars and hints.
- 🚩 Lagging alerts flag chapters with accuracy under 60% or 3+ hints. Tap Assign booster quest to send it to your child; it completes at 2 stars.
- Start a revision siege, reset a PIN, use Play as, or delete a child's profile.
- Account shows your plan, its end date and payment history, and lets you change your password or renew.
8. Plans, coupons and renewals
- Plans are one-off payments for 1, 3 or 12 months and never renew automatically.
- Enter a coupon on the payment screen and tap Apply to see the discounted price before paying.
- Renew early and the new period is added to the end of your current one.
- Refunds: see Refunds & Cancellation.
9. Troubleshooting
- "Your payment is being confirmed": we haven't matched your payment yet. Check the reference you entered in Account, or write to us.
- A question, answer or translation looks wrong: please email info@ivysity.com with the board, grade, chapter and question. We check every report and correct mistakes quickly.
- Too many sign-in attempts: wait 15 minutes, or contact us to unlock the account.
- No sound in Picture Play: turn up the volume, take the device off silent and tap 🔊.
- A game won't load: refresh the page and check your connection; use an up-to-date Chrome, Edge, Safari or Firefox.
10. Frequently asked questions
What is IvySity?
IvySity is a game-based learning app for children from Pre-KG to Grade 12. Each chapter of the school syllabus becomes a game: maths questions power towers in Tower Defense Arena, little ones tap pictures in read-aloud Picture Play, science and English chapters become Contraption Racer and BioLab Crafter games, and cross-subject Mega-Quests mix them. Questions are part of the gameplay, not pop-up quizzes. Spaced-repetition reviews, an AI study pet, a Mistake Lab and timed Blitz exam practice help children remember what they learn.
Which boards and grades does IvySity cover?
Six boards, every year from Pre-KG to Grade 12: CBSE (Maths, Science, English, Social Science, and Physics, Chemistry and Biology in Grades 11 and 12, with chapters 3 and 4 in Maths and Science on the family plan); ICSE and ISC (separate sciences, History & Civics and Geography from Grade 6); State Boards (the NCERT-aligned chapters most states teach); Common Core with NGSS from Kindergarten to Grade 12, including English Language Arts and Social Studies; the IB (PYP, MYP and DP, including MYP French); and the UK curriculum from Nursery to Year 13, including GCSE and A level and French for Years 7 to 11.
How does IvySity help children remember what they learn?
Four ways. Shield Recharge brings back mastered chapters after 14 and 30 days with a 90-second review of the hardest questions (spaced repetition). Teach the Pet asks children to explain an answer in their own words (the Feynman technique). The Mistake Lab replays every wrong answer as a puzzle until it is right. And short daily sessions with streaks build the habit.
What is Teach the Pet?
Pixel is a study pet that grows from an egg into a dragon. Pixel shows a question and its answer from your child's chapters and asks them to explain why it is right in one to three sentences. AI checks the explanation and replies with a short, kind tip. What children type is not stored and is never shown to anyone else.
Can hints be explained in my child's mother tongue?
Yes. Questions stay in the language of your child's syllabus, but in any game the hint can be explained in 14 languages: English, Hindi, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi, Urdu, Spanish, French and Arabic, and read aloud in that language.
Does IvySity help with exam practice?
Yes. From Grade 6 the Ranked Blitz Arena is a 5-minute exam sprint against a ghost rival, with sudden death: wrong answers drain a shield, and blind guesses in under 3 seconds drain it twice as fast, which trains children out of guessing before competitive exams. Exam Fortress Siege turns every weak chapter into a boss rush for revision.
Is IvySity free?
Chapters 1 and 2 of every subject in every grade are free, for up to 3 children. One family plan unlocks every chapter for up to 3 children and gives each child 5 Snap-to-Games a day. Plans are one-off payments for 1, 3 or 12 months, never renew automatically, and their prices are shown on the home page before you sign up.
How do I sign up and pay?
A parent creates a free family account with an email and password, and the free trial starts straight away: add up to 3 children and play chapters 1 and 2 of every subject. To unlock every chapter, open Account, choose a family plan, apply a coupon code if you have one, pay by UPI or bank transfer and enter the transaction reference. Our team confirms the payment, usually within a few hours, and every chapter unlocks for all your children.
What if I find a mistake in a question?
We try our best to make every question accurate and our content is reviewed by a teacher, but a few errors may remain. Please email info@ivysity.com with the board, grade, chapter and question, and we will correct it quickly. Where our content differs from your child's textbook or teacher, follow theirs.
How do children log in? Do they need an email?
No. Children never have an email or password. On their device they enter the family code once, tap their avatar and type a 4-digit PIN that the parent set. On the parent's own device, the parent can tap Play as to start a child's session directly.
Is IvySity safe for children?
Yes. There is no chat of any kind, no ads and no third-party trackers on children's pages. Leaderboards show only a first name, a picture avatar and city-level totals. Parents create and control every profile and can delete a child's data at any time.
What is Snap-to-Game?
Snap-to-Game turns a photo of a textbook page or worksheet into a playable practice level in under a minute. AI reads the page, writes questions, and a second independent check must agree on every answer before the child sees it. Free families get 1 snap a day per child and family plans get 5.
What happens when my child gets stuck?
After two misses on the same question, the game pauses and shows a visual hint that explains how to get the answer. If a child gets several answers wrong in a few seconds, the Spark sidekick steps in with the Frustration Shield: it walks through the hint, removes a wrong option and slows the game down for 30 seconds.
What do parents see?
The parent dashboard shows stars and first-try accuracy for every chapter, accuracy by subject, red-flag alerts for chapters where a child is lagging (below 60% accuracy or 3+ hints), their rank on the city leaderboard, and lets parents assign booster quests or start a revision siege of every weak chapter.
What are Guild Wars and Exam Fortress Siege?
Guild Wars run every weekend: mastering chapters earns points for your city and school in friendly City vs City standings. Exam Fortress Siege bundles every chapter your child is lagging in into a boss-rush revision playlist, and a good run clears the lagging flag.
Can I get a refund?
Yes. Your first plan can be refunded in full within 7 days of activation. Plans never auto-renew, so there is nothing to cancel.
Which devices does IvySity work on?
IvySity runs in any modern web browser on phones, tablets, laptops and desktops, in portrait or landscape. There is nothing to install. A stable internet connection is needed while playing.
11. Contact us
Support: info@ivysity.com. Privacy: info@ivysity.com. Grievance Officer: info@ivysity.com. We reply within 2 business days.
