Children's Privacy & Safety

Last updated: 13 November 2026

IvySity is made for children, so it is built to collect as little as possible about them and to keep parents in control. This notice explains our approach in plain language.

What we collect from children

The first name or nickname and picture avatar the parent chose.
Board, grade, country, state and city (and school name only if the parent adds it).
Learning progress: chapters played, stars, accuracy, hints, XP and streaks.
Snap-to-Game photos of textbook pages, only if the child uses that feature.

We never ask a child for an email address, phone number, photo of themselves, home address, voice recording or any free-text message.

Safe by design

No chat. Children can't send messages to anyone, and nobody can contact them through IvySity.
No ads, no trackers. Child pages load no third-party scripts at all, not even the sign-in provider used by parents.
Leaderboards and Guild Wars show only a first name, a picture avatar and city or school totals, never an exact location or anything that identifies how to reach a child.
Private sign-in. Children use a family code, their avatar and a 4-digit PIN. Five wrong PINs lock the profile for 15 minutes, and parents can reset the PIN.
Snap-to-Game only accepts photos of learning material. Photos are processed by AI to create a practice level, stay private to the child's family, and are deleted after 30 days.
Teach the study pet lets a child type a short explanation (up to 300 characters) of a school answer. AI grades it and replies with a short, kind tip. Nothing typed is stored or shown to anyone else, and there is no chat with other people. Children should never type their name, address or other personal details.
Kind gameplay. No loot boxes, gambling-style rewards or in-game purchases. If a child gets frustrated, the Spark sidekick slows the game and walks them through a hint.

Parents' rights

At any time, a parent can:

see their child's progress in the parent dashboard;
correct the child's details or reset their PIN;
delete the child's profile and all of their data (open the child's report, then "Delete profile");
ask for a copy of the data or for the whole family account to be erased by emailing info@ivysity.com.

More details are in our Privacy Policy.

Screen time and wellbeing

Short sessions work best: one or two chapters at a time, with breaks in between.
For young children (Pre-KG to Grade 1), please play together; questions are read aloud.
Games include animation and moving objects. If a child has photosensitive epilepsy or feels unwell while playing, stop and talk to a doctor.

Report a concern